JEDi Cricket Terms Of Business And Conditions Of Sale
1. METHOD OF PAYMENT
(a) Strictly payment with order.
(b) Postal orders should be made payable to JEDi Sports (hereinafter called The Company).
(c) Payments by PAYPAL.
The company accepts orders for goods and services through the PAYPAL website, which you will be directed to from the checkout page of www,jedisports.co.uk
(d) Orders will only be accepted on account from Schools and Local Authorities on receipt of an 'Official Order Form' from that Authority.
2. OVERDUE ACCOUNTS
(a) IN ALL CASES OF OVERDUE PAYMENT The Company shall be entitled without prejudice to it's right to recover any amount from the purchaser and reserves the right to withdraw any such discounts as have been allowed from the recommended retail price as clearly displayed in The Company's website which is operative at the time of sale. The Company reserves the right to charge INTEREST at a rate of eight per cent over the fixed BANK RATE at the time of recovery of the monies overdue.
(b) TITLE OF THE GOODS SHALL REMAIN WITH THE COMPANY UNTIL FULL PAYMENT IS MADE BY THE PURCHASER.
The Company reserves the right to amend VAT if necessary. This is included in all prices shown on the website of The Company at 20%.
The Company reserves the right to alter prices as and when necessary, subject to increases by suppliers and manufacturers.
5. EXPORT ORDERS
Export orders outside the UK and EC countries will not be charged VAT. This can easily be deducted (divide by 1.2 to arrive at the price less VAT). EC Countries now pay full VAT.
All orders will be charged at relevant cost for post and packing for standard UK delivery areas. Exceptions are: The Channel Islands. This named area will be charged £15 p&p. This area may take up to 5 working days. Orders to be sent to Eire will be charged at £15 p+p. For orders outside the UK the full cost of carriage will be charged by The Company. The cost of obtaining 'Certificates Of Origin' will be charged. We shall contact the customer before charging or sending with an accurate postage cost. PRIORITY DELIVERY is subject to an additional charge of £10.00 irrespective of value of order.
7. DESPATCH OF GOODS
Please allow up to 7 working days for delivery. The Company will endeavor, wherever possible, to dispatch goods by return. During MARCH and APRIL, because of sheer volume of orders, it may not always be possible to dispatch by return but every effort will be made by The Company to dispatch as soon as it is humanly possible. Orders will be dispatched in order of receipt.
8. ORDER SERVICE
Priority orders will be accepted if placed before 12 noon Monday to Thursday (NB. we cannot deliver next day on Saturdays, ie Friday orders). A priority order enables you to have your goods packed and sent out on the day of the order. If some items are out of stock we will send the items in stock and balance will be sent ASAP as soon as they come back into stock. Your Priority Order will be sent out on a next day delivery by Parcel Force and 99.9% will be delivered the next day - please allow for the eventuality that your parcel may be delivered within 48 hours, although this is unlikely. The additional £10.00 for Priority Service includes Priority picking, packing and dispatch by Next Day Service, the latter is out of our control and no monies will be refunded for parcels which do not arrive next day.
A signature is required - do not ask for a parcel to be sent to home if there is no one in. We can send parcels to your workplace if required.
EXTRA CHARGE FOR A PRIORITY ORDER SERVICE is £10.00 extra, ie standard p&p + £10.00. Priority Service is only available within boundary exceptions show in our standard delivery terms.
9. DAMAGED OR UNSUITABLE GOODS
(a) In the event of goods being damaged in transit or unsuitable receipt, the customer MUST NOTIFY The Company within 48 hours of receipt of goods otherwise no liability can be accepted by The Company.
(b) Damaged or unsuitable goods should be returned unused to arrive at JEDi Sports, 41 Dene Road, Skelmanthorpe, Huddersfield, West Yorkshire, HD8 9BU, within 7 days of receipt of goods otherwise no liability can be accepted by The Company.
(c) Where goods are damaged in transit, The Company will replace immediately on receipt of damaged goods being returned.
(d) Where goods are returned unsuitable The Company will either replace with change of size or different product, or will refund all monies paid apart from postage dependent on the specific instructions of the customer, provided 9(a) and 9(b) are adhered to.
10. RETURNS AND DAMAGES
IN ALL CASES ITEMS MUST BE RETURNED BEFORE THE CHARGES CAN BE REIMBURSED OR ITEMS REPLACED
Damaged goods in transit -
In the event of an item being damaged on receipt we request that they be returned for our inspection immediately. Under no circumstances must items be continued to be used when damaged, as you will have been deemed to have accepted the goods in their damaged condition. Before replacement goods or refunds can be issued , goods must be returned for our inspection and for testing. Postage and packing fees will be reimbursed for the return dispatch on justified damage claims.
We offer 7 days unconditional approval on any item purchased from our Mail Order Department. You can claim a full refund (less postage and packing) on any unsoiled items returned to us within 7 days or alternatively, if you wish, you may exchange the item. Refunds and Exchanges may only be processed when the returned items have been received by ourselves. Items must be returned in their original packaging (including any protective shrink wrapping). We do recommend that you obtain a certificate from the Post Office and consider insuring your parcel in order than you can claim for any loss or damage, as we are unable to compensate for parcels that are mislaid in transit. Postage on items returned for exchange will be charged at cost. Please enclose a letter with details of exchange. On receipt of a returned item which was originally paid for by PAYPAL the account of the person who originally paid for the goods will be refunded. Where an exchange item is required, a further invoice may be generated if necessary should there be any price differneces in the exchanged goods. JEDi Sports will not reimburse any costs incurred by the customer, on a return once an item has been used. The customer shall assume full responsibility for costs of returning a used product that may require exchanging/repairing. Please send all returns to the following address: , JEDi Sports 41 Dene Road, Skelmanthorpe, Huddersfield, West Yorkshire, HD8 9BU. Cheque refunds can only be made in the name of the original customer. If we send an incorrect item we will refund all your postage incurred for the return.
(a) GOODS BECOMING FAULTY/DAMAGED AFTER USAGE should be returned to The Company immediately. The Company will either replace or where suitable repair as necessary if applicable.
(b) Claims re faulty Goods will be assessed by The Company, and The Company will adjudge the claim taking into account the age, amount of usage, correct care and maintenance by the customer etc. All claims will be subject to 'Fair Wear and Tear' with regards to the purpose for which the goods are offered, ie usage during a normal game of cricket. The Company's decision is final.
(c) Action by The Company regarding claims against faulty/damaged goods should the claim be adjudged by The Company to be made justified in respect of defective workmanship and materials. The Company will offer to replace or refund the payment made. The Company is liable for nothing more than the contract price of the goods which are subject of the complaint.
(d) The Company takes all usual and reasonable precautions to insure the excellence of workmanship and materials, and to the suitability of the goods for the purposes for which they were made (ie the game of cricket).
The Company guarantees all goods supplied against faulty workmanship and defective materials. If the goods are unsuitable of faulty on receipt, The Company guarantees to issue a full refund or exchange immediately on return of the goods providing that 9(a) and 9(b) are adhered to as set out above. JEDi Sports reserve the right to refuse sale for items that have been advertised, by price or picture, online incorrectly.